Confidex protects your privacy and personal data. Confidex processes your personal data in accordance with the General Data Protection Regulation (EU 2016/679). This privacy statement includes website privacy policy.

Website privacy policy

We respect the privacy of visitors to our website www.confidex.com. We process any information you submit on this website confidentially and according to the General Data Protection Regulation (EU 2016/679).

This website privacy policy describes how we use and process the information we collect about you when you visit our website. By using our website, you accept this privacy policy and the usage of cookies. You give your permission to place cookies on your computer by allowing cookies in browser settings.

The effective date of this privacy policy is April 27, 2016. We reserve the right to update and modify this privacy policy.

What information do we collect?

When you visit our website, we collect anonymous information about you related to how you use our website. This information includes your IP address, which browser you’re using, information about your computer’s operating system and pages that have been shown to you. We may use the information for our marketing activities only.

We only collect personal information that you voluntarily submit on our website. For example, when you fill in the contact request form, your name and email address will be asked. If you wish you can also fill in your telephone number and additional information regarding the contact request. Additionally, we will ask your email address or other necessary personal information when you download publications from our website or register for events arranged by us or our partners.

If you have allowed cookies in your browser settings, your IP address can be linked with the information you have submitted on our website in order to improve our customer communications.

How do we use your information?

  • To process and reply to contact requests
  • To present the content of our website in a manner ideal for your device
  • To monitor the use of our website and to improve the site functionality and the user experience
  • To monitor the efficiency of our sales promotion and marketing campaigns
  • To advertise and offer our services to you as allowed by law
  • To improve customer communications and to recognize potential customers

Will your information be disclosed to third parties?

We do not disclose your personal information to parties outside Confidex or its subsidiaries. Any information we collect is used only in ways that are explained in this privacy policy. Only our employees who need the information to complete their work tasks have the right to use the information. Your information is not disclosed to other organizations for commercial purposes.

However, your information can be transferred to companies who provide services to us outside the EU and EEA within the General Data Protection Regulation. Third parties have no permission to use the information for their own purposes and they are committed to ensure that an adequate level of data protection is met.

How can you influence your privacy?

You have the right to review what personal information we store about you, make changes to the information and if you wish, request the removal of the information. You also have the right to prohibit the use of your information for direct marketing.

  • Requests related to the above can be sent either by e-mail to arja.hartikainen@confidex.com or by mail to Confidex Oy / Arja Hartikainen, Lumpeenkatu 6, 33900 Tampere; Finland

If you do not want to submit your contact information through our website, you can send your contact request by e-mail to orders@confidex.com

If you wish to deny the site from placing any cookies on your computer, you may block cookies in your browser settings for this site or completely. You may also delete the existing cookies files on your computer at any time.

However, it should be noted that the blocking of cookies might affect the site functionality.

Cookies

A cookie is a small text file stored on your computer. We use cookies mainly to improve the site functionality and user experience. The cookies we use on our website do not collect personal information.

We use third party site analytics and marketing services, such as Google Analytics and Snoobi. The services need to place cookies to enable their services. The collected information is used for site improvement and measuring purposes and includes for example how you reached our website and interacted with the pages. Service providers transfer and store the information on their servers.

Google Analytics may disclose the information to third parties if they have third parties as data processors or in case demanded by law. Google declares that it does not store any personal information and is therefore unable to identify individuals. Google Analytics uses mostly first party cookies for providing the analytics services.

Snoobi is a marketing automation system, which helps us automate our marketing measures and target them on potential customers. Snoobi uses first party cookies: it allows us to gain more insight into our users’ activities on our website. We do not use cookies to monitor users’ actions elsewhere than on our own website. We do not collect information that directly identifies you unless you voluntarily submit us such information. Snoobi complies with the European Commission’s standard contractual clauses to ensure that an adequate level of data protection is met also outside the EU.

How can you contact us?

  • If you have any questions or concerns related to this privacy policy or the use of cookies, please email arja.hartikainen@confidex.com or contact us at Confidex Oy / Arja Hartikainen, Lumpeenkatu 6, 33900 Tampere; Finland